How We Do What We Do
We take the time to discuss the needs of your project right up front. This is an opportunity for you to ask us questions and for us to understand the most important aspects of your laser cutting or engraving project. The consultation is free, and it all starts by you contacting us or submitting your files to us for review.
Based on the needs identified in your consultation, we generate a quote for your project and deliver it to you with any special notes clearly identified.
We get to work sourcing materials, preparing artwork and CAD files, and then fabricating your project on our state-of-the-art laser cutting and engraving equipment. Your order is then carefully packaged and shipped directly to your door.
What good would it do us to put so much work into understanding your needs, if we did not plan to earn your business for life? We strongly believe that the key to success is a loyal customer base that is earned through nothing short of the best customer service in the industry. With that in mind, we will follow up with you after you receive your order to make sure that what you received was exactly what you had expected, and you will hear from us from time-to-time after that to check in on your projects. If we don't earn your business for life, we did not do our job right.